Retail Store Officer Job at KONGA

In other to meet up with the growing commitments to its customers as a composite e-commerce business, Konga online shopping limited is rolling out over 50 retail stores across the country and as such would require talented persons with a passion for the e-commerce space to join our team and embark on our exciting journey in the position below:

Job Position: Retail Store Officer

Job Locations: Abuja, Lagos, Port Harcourt-Rivers, Owerri-Imo, Enugu, Uyo-Akwa Ibom, Warri & Asaba – Delta, Ibadan-Oyo, Kano, Onitsha-Anambra etc)
Job Category: Junior Level

Role Responsibilities

• Taking customer complaints and enquiries.
• Making sure the products are well displayed, dusted and arranged on the sales floor.
• Product tagging
• Meet, greet and welcome customers to the store.
• Understand and promote company programs/campaign.
• Drive offline-to-online sales, Konga pay, Konga travels and tours sales streams at the stores
• Negotiating new business with existing and prospective customers.
• Have a very good knowledge of products at the store.
• Meeting and exceeding customer’s expectations.
• Implement various sales schemes such as the buy-now-pay-later scheme.
• Answering customer’s inquiries about credit terms, products, prices and availability.
• Feedback on new products and price changes.
• Closing deals.

Requirements

• Only candidates with OND, NCE, or O-Level (SSCE, NECO, GCE) should apply.
• For all O-Level applicants, credit in English and Math’s is compulsory.
• Candidate must be brilliant, smart and personable
• Good command of English language (spoken and written)
• driven with the hunger to meet customer needs at all times
• Previous experience in a related role would be an added advantage but not a must.

Why work with Konga?

• A unique opportunity to work in a fast-paced, structured and technologically driven environment
• The opportunity to become part of a highly professional and dynamic team growing the e-commerce space in Nigeria
• An unparalleled personal and professional growth as our strategy is to conduct intensive training for all selected candidates for a minimum of 2 weeks.
• Successful candidates will also be paid some stipend during the training period.

Method of Application

Interested and qualified candidates should apply by forwarding their updated word doc CV to kngcareers@gmail.com using the “Retail Store Officers” and preferred location as the subject of the mail.